Single-letter text commands for job management, AI-assisted options when field issues arise, and Stripe payment links when billing is connected.
When you're under a sink or on a ladder, you don't have time to tap through menus. Solution Workshop lets Pros operate their business with single-character texts.
Marks job complete, logs timestamp, and prompts instant invoice dispatch command.
Dispatches an instant Stripe paylink directly to the client's phone via SMS.
Sends a friendly payment reminder with payment link to unpaid invoices.
Pauses job state, marks awaiting parts, and frees up calendar availability.
Cancels session and texts the client a self-service calendar rescheduling link.
Pauses all remaining appointments for the day and notifies affected clients automatically.
Not every situation fits a fast key. When a technician encounters an unforeseen hurdle—like a rusted valve, missing access code, or expanded scope—they simply text what they see in natural language.
Evaluates active job records, quoted totals, and customer history to formulate options.
Pro replies with just a number (1, 2, or 3) to execute operational workflows instantly.
Founded in 2021 by owner Matthew "Mac" McCabe in Colorado Springs, CO, MacLine Plumbing delivers residential service, bathroom remodels, and custom plumbing solutions.
"To serve and walk with integrity with customers... bringing glory to God and life to one another."
Colorado Springs, CO 80922 | (719) 649-6059
Mac manages estimates, billing, and field decisions entirely through Solution Workshop SMS without taking his gloves off.